5

Don is a class act!!! He went out of his way and above and beyond to help me out of a tough spot. I'll be taking any of my rigs to T.S. for work in the future. My truck is currently at another transmission shop and when I finally got their quote after disassembly I was dismayed at the inflated numbers that I was seeing. Every transmission shop in town could do it cheaper than what they were telling me. I only went with that particular transmission shop do to them having the highest ratings on google in the Tacoma area. What a mistake that was. Thankfully they price match and Don took the time to talk with me on the phone and answer all my questions; in addition to providing me with a written quote (much more reasonable amount) to get their price match. Keep in mind he did this without me even being a paying customer at this point. On principal alone I would rather have had my truck worked on by Transmission Specialists, unfortunately with it already being disassembled at the other shop it just isn't feasible. It is obvious Don actually cares about taking care of his customers instead of wringing them for every dime possible. Finding an honest shop that stands behind their work and that will take care of you is getting harder to find. Thankfully Don embodies those principals in the way he conducts business at Transmission Specialists. Thanks again guys. You have no idea how much I appreciate it.

Thank you for the great review! If you need any more help in the future, please give us a call! -Don

- Transmission Specialists Algona
5

Good Customer service. Good prices for work done.

Thank you for your review Ida! We appreciate your business!

- Transmission Specialists Algona
5

Friendly, honest, and detailed. My initial diagnosis was handled quickly, phone calls were made as they discovered additional problems. Each item was discussed for my safety and the operation of my vehicle, before making a decision. They stayed late for me to pick it up. They were polite, pressure free through the entire process. Thank you So Much!!

Thank you very much for the review Lori!

- Transmission Specialists Algona
5

These guys are the best. They worked my truck and did what was needed to put it back on the road. Friendly people that explains all they find and what it costs for repairs. Never had to be pressured into anything and it was my decision to have work done. I believe I have made new friends now and have a place to go first if my truck go's wheels up later. They are backed up by a great group of people in Kent that makes sure the transmissions are the best before placed in your vehicle.. I truly recommend this company to all that want the best service ever. Awesome people.

Thank you Stuart! We hope all is well!

- Transmission Specialists Algona
5

They know what they are doing

Thank you Martin!

- Transmission Specialists Algona
5

Great job...thanks guys!

Thank you for the 5 star review!

- Transmission Specialists Algona
5

Awesome service! Called ahead for quotes and they were able to get us in day of and my car fixed within 24 hours. Not to mention the awesome service, the owner (Don?) Was the best!! My Subaru has a beautiful new clutch and we're very happy! Thanks!

5

These guys did my transmission 2 years ago at a great price. They also did one wheel bearing. I noticed a noise recently after getting new tires from a separate shop and thought it might be the bearing. Although out of warranty they diagnosed the car and pointed out the new tire rubbing up against a bracket that holds a line. They adjusted the bracket and sent me back to the tire store with the knowledge to get replaced. And they charged me nothing! Great company with knowledge and integrity, I would recommend them to anyone!

5

I brought my Lincoln MKZ into your shop to service the transmission and check for leak in the PTU. I appreciate the work performed and the patience and courtesy answering my questions and informing me of each step in the process.

5

Love this place! All businesses should have the customer service of this one. Everything that was done to my car was explained to me before hand, done quickly, and at the best price possible. Will be a loyal customer for life.

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